A golden rule of our foundations: your satisfaction is ours.
Our customers, colleagues and manufacturing partners are all more different from each other and all have unique desires. With a little care, however, we realize that there is nothing we do not share, that our emotions are universal, that our interests are common and that our values come together. Our team strives not to forget these principles when you come into contact with us, so that your satisfaction is also ours and to offer variety and style at prices that will conquer you.
We wanted to offer a solution to our customers that allows them to use portable, stand-alone and designer lamps. Our lamps operate on a rechargeable battery that can illuminate your desk, garden or indoor table for up to 24 hours thanks to its LED technology. You will be able to enjoy our different atmospheres + or – bright or subdued everywhere, without being encumbered by a wire or limited by a power outlet. It can also be used while charging.
Did you know that Justmylamp pledges to donate 2% of its profits to plant trees. Why ? Because the climate is everyone’s business, hence this collective action to which we would like to invite you. From the 3rd half of 2021, the management decided to reserve funds as part of an operation to finance four reforestation projects on which 5,000,000 trees have been planted since 2014. Today, we are proud to announce that all purchases made with Justmylamp, from the first euro spent, will be counted towards the return of our profits to this association.
We are committed to developing our structure by following 7 guidelines:
- Energizes: the guarantee of being assisted while browsing our site: an interactive and proactive online chat allows you to speak directly with a private Justmylamp account manager.
- Requirement: the guarantee of being delivered quickly in accordance with the deadlines indicated on our sales.
- Simplicity: we make your experience smooth on our site.
- Modernity: the guarantee of a secure payment by bank card according to SSL security protocols, in agreement with a partnership with the bank, and to guarantee you an optimal shopping experience.
- Transparency: an FAQ is available to you, the packages are traceable and we can be contacted 7 days a week.
- Commitment: we are committed to ensuring that your experience is satisfactory: satisfied or your money back, you have 14 days to return your products to us. You are refunded upon receipt of your original package (excluding bank transaction deadline).
- Initiative: we contribute 2% of our profits for tree planting.