Help center

How can we help you?

Frequently asked questions


How do I know if my payment is secure?
The site you are visiting is on an HTTPS server. There is a green padlock which is on the left side of the URL for this page which is there to remind you.
We are with one of the best web hosts to ensure that all of our pages are secure and therefore cannot not be hacked. In addition, we use Stripe which is the benchmark in terms of security for Internet transactions.

What payment methods are available?
We accept all major credit cards (VISA, Mastercard). However, we do not accept checks, money orders, or wire transfers

What if my promo code does not work?
If you have a promo code and it is not accepted during payment, it means that the promo code is no longer valid and it was a limited-time or limited-stock promotion

Order Issues

How can I cancel my order?
You can cancel your order by returning the items to us within 14 days so that we can refund your order after receipt of the items.

What is your policy for the exchange and return of items?

Returns are accepted up to 14 days after receipt of your order. To find out more, you can visit our “Delivery and returns” page located at the bottom of the page of the site in the useful links.

Do you accept orders abroad?

We ship worldwide, if in doubt please contact us at for more details.